PG&ECorporate Responsibility and Sustainability Report 2022

See Our Climate Goals

Our True North Strategy

PG&E’s True North Strategy represents our 10-year enterprise strategy that sets a clear strategic vision toward achieving our purpose and our climate commitments.

The strategy has three major components: focusing on rebuilding trust and delivering excellent service for our customers; architecting a decarbonized, safe, and reliable energy system; and enabling these outcomes by building strong foundational capabilities.

Our 10-year true north strategy

Where we are headed

Customers

Rebuild trust with our customers and our local communities by providing affordable energy and delivering excellent customer experiences every day

Energy system

Electric
  • Architect an electric system that is:
  • Resilient to climate change
  • Decarbonized 24 x 7 x 365
  • Optimized to local and system needs
  • Unleash the full potential of electric
  • Vehicles
Gas
  • Continue to invest in a safe and reliable gas system
  • Boldly shape the future through:
  • Targeted electrification
  • Greening the gas supply
  • Shaping California's policy

How we will do it

Foundational capabilities

  • Public and coworker safety
  • Culture of integrity, diversity, equity & inclusion
  • Lean operating system and breakthrough thinking
  • Functionally aligned org
  • Efficient end-to-end work management system
  • Expense efficiency to unlock capital upgrades
  • Regional service model
  • IT platforms and data management capabilities
  • Stakeholder, policy, and regulatory advocacy

Purpose: Why we exist

  • Delivering for our hometowns
  • Serving our planet
  • lLeading with love

Stands: What we will deliver

People

  • Everyone and everything is always safe
  • Catastrophic wildfires shall stop
  • It is enjoyable to work with and for PG&E

Planet

  • A healthy environment and carbon- neutral energy system shall be the reality for all Californians

Prosperity

  • Our work shall create prosperity for all customers and investors

Virtues: Who we are

  • Trustworthy
  • Empathetic
  • Curious
  • Tenacious
  • Nimble
  • Owners