Energy efficiency & electrification

Covers the period from 2022 to 2030.

Our approach

PG&E’s energy efficiency and electrification programs are designed to reach customers across all sectors using a variety of channels, from self-service software tools to PG&E’s business customer account representatives. To increase our impact, we also partner with local and Tribal governments, community partners, and trade professionals and offer education and training to building professionals with an increasing focus on electrification.

Our energy efficiency and electrification priorities include supporting customers, California’s climate goals, and the energy system. Our diverse portfolio of strategies focuses on personalizing customer journeys, enhancing digital strategies, and removing barriers to participation.

2024 milestones

Personalized customer journeys

Expanded Business Energy Reports from 25,000 to 92,000 small and medium business customers to provide weekly energy use data and tips to save energy. This reflects our strong and continued focus on meeting the energy savings and affordability objectives of our small and medium business customers.

Enhancing digital strategies

Enhanced our online guide to help residential customers find the best programs, resources, and energy products that suit their needs, like smart thermostats, EV chargers, and portable batteries. In 2024, the site saw over 700,000 unique visitors and over four million page views.

Removing barriers to participation

Offered a customer program focused on disadvantaged communities and small, hard-to-reach customers. By year end, we provided service to about 2,470 customers, with more than 1,500 opting to install energy savings measures totaling about $700,000 in bill savings.

Electrification and climate action planning

Supported the 2025 California Energy Code through building codes research and advocacy with over $4 billion in estimated statewide energy cost savings over 30 years, and estimated annual savings of approximately 24 million therms, 313 GWh, and 59 MW of peak demand.
Supported local governments pursuing local carbon reduction and climate action goals with support for emission inventories, climate action planning, and benchmarking. PG&E supported nearly 60 communities adopting or advancing local energy ordinances and provided tools, training, and resources to building departments throughout the state.
Supported decarbonization through statewide all-electric new construction programs, completing five commercial all-electric buildings and more than 1,300 all-electric residential dwellings. We also enrolled more than 100 all-electric commercial buildings and 5,000 all-electric residential dwellings for completion in future years.

Workforce education and training

Provided education and training on electrification for industry professionals. Electrification topics comprised 50% of our classes, webinars, and on-demand courses. Overall, we offered education and training to over 17,000 participants and delivered over 400 classes and webinars, while also offering over 200 on-demand classes.

Energy innovations

Offered no-interest energy efficiency financing through an on-bill financing program that provides commercial customers and government agencies with loans for energy efficiency upgrades with no out-of-pocket costs and zero interest. The program funded 336 loans worth $46 million in 2024, with most loans for small and medium businesses, and public organizations.
Helped industrial customers reduce their energy usage through strategic energy management programs. This program provides technical consulting for retro commissioning and upgrading equipment and helps customers identify and pursue energy savings. In 2024, 90 customers participated and are expected to save over 53.9 GWh and 16.9 million therms annually.

Highlight

We found creative ways to help customers save money and reduce energy through our Agriculture Energy Savings Action Plan program. We added new measures targeting indoor horticulture and dairy customers and offered technical and analytical assistance at no cost. In 2024, more than 90 customers participated and are expected to save over 8 GWh and 2.3 million therms annually through upgraded lighting, heat curtains, and efficient fans, among other measures.

Measuring progress

PG&E continued to deliver significant energy savings through programs that incentivize and support customers who upgrade equipment or change behaviors, in addition to improving building codes and appliance standards.

Annual energy savings¹ from customer energy efficiency programs

Annual energy savings refer to the first-year impacts associated with installed customer energy efficiency projects. Savings are calculated on a net basis, which excludes savings that would have been achieved in the absence of energy efficiency programs. All data is as filed with the CPUC in Pacific Gas and Electric Company’s Energy Efficiency Program Portfolio Reports and available on the CPUC’s CEDARS website: https://cedars.cpuc.ca.gov/upload/confirmed-dashboard/PGE/2024. Annual energy savings shown above include savings from codes and standards programs and savings from Regional Energy Network or Community Choice Aggregator programs in PG&E’s service area, which represented approximately 1% or less of total annual savings.

Avoided emissions from customer energy efficiency programs¹

Emissions avoided are calculated by the CPUC based on PG&E’s detailed energy savings reporting and are available at https://cedars.sound-data.com/reports/summary.
Annual avoided emissions refer to the first-year net impacts associated with installed customer energy efficiency projects, including codes and standards programs but not including savings from regional energy network or community choice aggregator programs in PG&E’s service area.
Lifecycle avoided emissions refer to the net impacts associated with installed customer energy efficiency projects over the life of the projects, including codes and standards programs but not including savings from regional energy network or community choice aggregator programs in PG&E’s service area.

Starting in 2024, the CPUC set new energy efficiency goals for PG&E’s voluntary programs in “total system benefit,” which estimates the dollar value that energy efficiency measures provide to the electric and natural gas systems. PG&E also set a voluntary goal for the avoided lifecycle generation capacity of our energy efficiency portfolio, representing the average cumulative peak demand reduction from energy efficiency measures

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