Performance

Our triple bottom line approach of serving people, the planet, and California’s prosperity is underpinned by our unwavering focus on safety and improving our operational and financial performance. We have set specific goals to reduce wildfire risk, invest in our hometowns, and create prosperity for our customers and investors. We continue to mature our use of the Lean operating system to drive better visibility, more effective decision making, and faster problem solving throughout the business.

2024 highlights

Reducing wildfire risk

258 miles

Buried 258 miles of powerlines, as part of our continued investment to underground powerlines in high fire risk areas.

6 events

Six Public Safety Power Shutoff (PSPS) events were needed—with the largest affecting about 21,000 customers.

Improving operations

19.6 minutes

Responded to gas odor reports within 19.6 minutes on average, exceeding our goal for the year.

30 years

Secured Valley Elderberry Longhorn Beetle Habitat Conservation Plan, enhancing habitat while enabling PG&E to maintain our infrastructure with a 30-year permit.

Climate-informed design guidance

PG&E launched a climate-informed design guidance initiative for all electric asset categories, which involves updating design standards and engineering guidance for new assets. This was a key recommendation from our Climate Adaptation and Vulnerability Assessment and a critical step toward cost-effectively building increased resilience to more extreme weather impacts from a changing climate.

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