Engaging Stakeholders
In this time of change, it is essential that PG&E listen to the needs, expectations and guidance of our many stakeholders. PG&E seeks engagement across a broad spectrum of voices to help shape our thinking and inform a holistic and strategic view on what is best for the many constituencies we serve.
On this page:
(Skip to main navigation)Highlights
As part of our efforts to prepare customers and communities for the growing threat of wildfire, PG&E has hosted nearly 6,000 individuals in a series of informational open houses, webinars and workshops throughout our service area. These events are part of Pacific Gas and Electric Company’s enhanced and expanded Community Wildfire Safety Program, implemented following the 2017 and 2018 wildfires to further reduce wildfire risks and help keep customers and communities safe.
Pacific Gas and Electric Company also joined California’s largest energy companies to launch a coordinated wildfire safety and awareness campaign to prepare Californians for the threat of extreme weather and power outages during times of increased wildfire danger. The multimedia and multilingual campaign includes radio ads, preparedness resources, videos and a website.
More broadly, PG&E’s Sustainability Advisory Council exemplifies PG&E’s commitment to seek ongoing feedback and guidance on issues that span our business, from near-term challenges to longer-term opportunities. The Council was first convened in January 2016 by PG&E Corporation’s Chief Sustainability Officer. The Council is made up of a diverse group of recognized leaders in their fields, environmental and sustainability advocates, energy policy experts, and industry authorities. The Council advances PG&E’s mission by providing independent expertise to help ensure that PG&E’s business strategy, operations, and future energy network incorporate sustainability best practices to improve service now and in the future.
In addition, PG&E’s California External Affairs department convenes a California Community Advisory Group. The group serves as a forum for the exchange of ideas between PG&E and a diverse mix of community-based and civic organizations. The group provides an opportunity for these stakeholders to share valuable feedback and engage in an ongoing dialogue with PG&E about issues of importance to them and the communities they represent.
Our local public affairs teams convene Stakeholder Advisory Groups, which discuss major projects and topics relevant to the local area. Additionally, PG&E convenes various stakeholder advisory groups for specific program areas:
- Electric Vehicle Charge Network Program Advisory Council: provides feedback and guidance on PG&E’s program to install 7,500 EV charging stations.
- Green Tariff Shared Renewables External Advisory Board: provides input on PG&E’s Solar Choice program, which offers customers the opportunity to purchase up to 100 percent of their power from solar energy.
- Diablo Canyon Decommissioning Engagement Panel: provides diverse community viewpoints to help inform PG&E’s site-specific decommissioning plan on future land use and repurposing recommendations.
Because PG&E is regulated by numerous federal, state, regional and local government agencies, we also engage through the regulatory process in numerous multi-stakeholder public processes convened by the California Public Utilities Commission, the Federal Energy Regulatory Commission, the Nuclear Regulatory Commission and other regulatory agencies.
The chart below highlights some of our channels of engagement with stakeholder groups and how we are working to meet their expectations of PG&E.
| Customers | Selected Channels of Engagement |
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| Communities | Selected Channels of Engagement |
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| Employees | Selected Channels of Engagement |
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| Investors | Selected Channels of Engagement |
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As of December 31, 2018:
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| Suppliers | Selected Channels of Engagement |
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