PG&E Corporate Responsibility and Sustainability Report 2018

Northern California Wildfires

Customers &

Key Sustainability Indicators

1,487 GWh
Electricity saved through customer energy efficiency, exceeding our target
Percentage of PG&E’s overall procurement with diverse certified suppliers
Full list of indicators

We are privileged to serve 16 million Californians across a diverse array of cities, towns and neighborhoods. Our commitment begins with our responsibility to deliver gas and electricity that is safe, reliable, affordable and clean. Every day, we are also working to better understand the energy needs of our customers, support cleaner energy options and increase customer choice. Our commitment also includes working locally to support the vitality of the communities where our employees live and work.


  • Maintained our focus on keeping customer bills affordable, with average residential gas and electric bills below the national average.
  • Helped customers save approximately $300 million on their energy bills and avoided the emission of more than 800,000 metric tons of CO2 through our energy efficiency programs.
  • Broke ground on the first site as part of our three-year EV Charge Network program, which calls for installing up to 7,500 Level 2 charging ports for customers.
  • Brought the total number of interconnected private solar customers to more than 370,000—about 20 percent of the nations’ private rooftop solar.
  • Contributed $28 million to charitable organizations through our Better Together Giving Program, designed to enrich educational opportunities, preserve our environment, promote emergency preparedness and support economic vitality.
  • Continued to offer our Solar Choice and Regional Renewable Choice programs, which give customers the option to purchase 100 percent of their electricity from a universal solar program generated within California, without the need to install private rooftop solar panels.
  • Achieved industry-leading supplier diversity results, spending $2.58 billion—or 42.25 percent of our total spend—with businesses owned by women, minorities, service-disabled veterans and LGBTQ individuals.