PG&E Corporate Responsibility and Sustainability Report 2018

Northern California Wildfires


Key Sustainability Indicators

42 miles
Miles of gas transmission pipeline replaced
0.958 outages
Average number of electric outages per customer, fewer than one per customer
Full list of indicators

PG&E continues to make the foundational investments needed to modernize our gas and electric infrastructure and provide the safe, reliable, affordable and clean energy our customers depend upon. These investments also allow us to enhance our operations to meet the changing demands of our customers, including integrating the private solar, battery storage and the creation of other advanced solutions required to deliver on our vision of a sustainable energy future.


  • Invested $5.6 billion to enhance our infrastructure and improve safety and reliability.
  • Delivered some of the nation’s cleanest electricity to customers, with 33 percent coming from renewable sources.
  • Achieved the second-best year for electric reliability in PG&E’s history.
  • Completed substantial work to strengthen our natural gas system, pioneered groundbreaking gas leak detection technology, and opened two new facilities that directly support gas safety and innovation.
  • Marked the first year of full operations for three electric distribution control facilities, which act as the nerve centers of the electric grid.
  • Proposed a clean energy alternative in Oakland designed to replace a third party-owned fossil-fuel power plant with local clean-energy resources, including energy storage, energy efficiency and electric-system upgrades.
  • Maintained one of the nation’s largest investor-owned hydroelectric systems—working collaboratively to manage these resources in times of varying water availability.
  • Continued to invest in energy storage technology toward our requirement of 580 MW by 2020, deploying our first lithium-ion energy storage facility.