Engaging Stakeholders
To meet PG&E’s core mission of delivering safe, reliable, affordable and clean energy, we actively seek the expertise and insights of a wide range of stakeholders. By collaborating with customers, communities, suppliers, investors, employees and outside experts, we are better able to understand their needs and expectations, keep them informed about our work and arrive at mutually beneficial solutions.
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(Skip to main navigation)Our Approach
PG&E’s Sustainability Advisory Council exemplifies our commitment to seek ongoing feedback and guidance on issues that span our business, including climate change, clean energy, economic development and community vitality.
The Council was first convened in January 2016 by PG&E’s Chief Sustainability Officer. The group, made up of community and environmental leaders, policy experts and business entrepreneurs, meets regularly with PG&E leaders to share feedback, identify new areas of opportunity and inspire collaboration with new partners.
PG&E convenes national panel of advisers to guide focus on sustainability
PG&E’s Sustainability Advisory Council has highlighted opportunities for PG&E to accelerate its sustainability efforts. The Council provides PG&E with outside guidance and feedback from leaders in the environmental, sustainability and community sectors, as well as policymakers and scientific experts. At one of its in-person meetings, Council members identified a number of opportunities for PG&E, including:
- More proactively assisting both the state of California and customers in their climate and clean energy goals by serving as a climate solutions provider.
- Working in partnership to define the energy provider of the future and the importance of stakeholder engagement in achieving the large-scale changes that are needed.
- Continuing to engage on policy in the transition toward the aggressive long-term decarbonization goals California is pursuing.
- Embracing and integrating into the energy grid new technologies such as energy storage and distributed energy resources.
- Looking for ways to partner with other sectors, such as the transportation industry, to accelerate the transition to lower-carbon energy sources, including electric and natural gas solutions.
- Identifying areas where the unique role of a company like PG&E, built to serve the public interest, can be leveraged to bring the promise of clean energy to all customers, regardless of income or geography.
As we engage with a great diversity of stakeholders, we recognize that we are fundamentally a local energy provider, connected to homes and businesses across Northern and Central California. We are empowering our teams to work together more effectively at the local level and to better incorporate local needs and concerns into our operating decisions.
Throughout the year, PG&E’s California External Affairs department convenes a California Community Advisory Group. The group serves as a forum for the exchange of ideas between PG&E and a diverse mix of community-based and civic organizations. The group provides an opportunity for these stakeholders to share valuable feedback and engage in an ongoing dialogue with PG&E about issues of importance to them and the communities they represent.
Our local public affairs teams convene Stakeholder Advisory Groups, which discuss major projects and topics relevant to the local area. Additionally, PG&E convenes various stakeholder advisory groups for specific program areas:
- Electric Vehicle Charge Network Program Advisory Council: provides feedback and guidance on PG&E’s program to install 7,500 EV charging stations.
- Green Tariff Shared Renewables External Advisory Board: provides input on PG&E’s Solar Choice program, which offers customers the opportunity to purchase up to 100 percent of their power from solar energy.
- Communities of Color Advisory Council: helps PG&E strengthen its diversity outreach and engagement.
Because PG&E is regulated by numerous federal, state, regional and local government agencies, we also engage through the regulatory process in numerous multi-stakeholder public processes convened by the California Public Utilities Commission, the Federal Energy Regulatory Commission, the Nuclear Regulatory Commission and other regulatory agencies.
The chart below highlights some of our channels of engagement with stakeholder groups and how we are working to meet their expectations of PG&E.
| Customers | Selected Channels of Engagement |
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| Communities | Selected Channels of Engagement |
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| Employees | Selected Channels of Engagement |
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| Investors | Selected Channels of Engagement |
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As of December 31, 2016:
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| Suppliers | Selected Channels of Engagement |
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