Engaging Stakeholders
To meet PG&E’s fundamental role as an energy company—delivering safe, reliable, affordable and clean energy to customers—we actively engage with a wide range of stakeholders. By collaborating with customers, communities, employees, suppliers, investors and outside experts, we are better able to understand their needs, keep them informed of our progress and work toward mutually beneficial outcomes.
Our Approach
PG&E convenes national panel of advisers to guide focus on sustainability
PG&E’s commitment to sustainability took a big step forward when we convened our first meeting with a newly formed advisory council on sustainability. Company leaders and council members focused on the need for PG&E to further its sustainability work by creating a unified approach that firmly grounds corporate strategy in the concerns, aspirations and capabilities of the communities that make up its service area.
The Council, which will convene twice a year, identified a number of high-level opportunities, including:
- Preparing California’s next-generation workforce and leaders in the energy industry by collaborating with schools to develop students who are growing up in a culture that values sustainability
- Focusing on reducing emissions—not just to meet greenhouse gas-reduction goals, but also to improve public health, particularly in underserved communities
- Highlighting the urgency of decarbonizing transportation and encouraging purchases of zero-emission and alternative fuel vehicles
- Cultivating new partners in Silicon Valley and other centers of innovation to help lead change
PG&E’s Chief Sustainability Officer convened a Sustainability Advisory Council, which includes community and environmental leaders, policy experts and business entrepreneurs. The nine-person group engages regularly with PG&E leaders to identify new areas of opportunity, inspire collaboration with new partners and help elevate issues within and outside PG&E.
With a great diversity of stakeholders, PG&E is also focused on localizing our presence and strategies in the communities we serve. This includes formally empowering our teams to work more effectively together at the local level and better incorporating local needs and concerns into our operating decisions. We have built local cross-functional leadership teams that meet regularly to address local issues. The teams are led by local managers and include representatives from across the business.
Throughout the year, PG&E also convenes a Community Advisory Council comprised of leaders representing the diverse constituencies we serve, including local businesses, workforce development groups, and community organizations. The Council provides a forum for these stakeholders to share feedback and engage in an ongoing dialogue with PG&E about issues of importance to them and the communities they represent.
We also convene a Communities of Color Advisory Group focused on diversity outreach and engagement, led by PG&E’s low-income program team in our customer organization.
Because PG&E is regulated by numerous federal, state, regional and local government agencies, we also engage through the regulatory process in numerous multi-stakeholder public processes convened by the California Public Utilities Commission, the Federal Energy Regulatory Commission, the Nuclear Regulatory Commission and other regulatory agencies.
The chart below highlights some of our channels of engagement with stakeholder groups and how we are working to meet their expectations of PG&E.
| Customers | How We Engage |
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| Communities | How We Engage |
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| Employees | How We Engage |
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| Investors | How We Engage |
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As of December 31, 2015:
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| Suppliers | How We Engage |
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