Building a
Safety-First Culture

Number of employees who participated in an independent, comprehensive assessment of PG&E’s safety culture

PG&E’s safety commitment is the driving force behind our efforts to create an environment that enables employees to put safety before all else and more deeply ingrain safety into our operating strategies. Key areas of focus include setting expectations with our leaders, employees and contractors to foster a safety-first culture and creating a five-year roadmap to help establish this culture and drive continuous improvement at all levels of our organization.

Safety Culture Roadmap

Over the last several years, we have strengthened our safety culture and worked to create a climate where all employees feel comfortable speaking up and raising safety concerns.

As an important milestone, we completed a comprehensive assessment of PG&E’s safety culture. Conducted by independent safety experts, this rigorous assessment included input from nearly 9,000 employees as well as visits to job sites and reviews of other safety-related surveys and reports. The findings demonstrated the progress we have made and highlighted areas in which we still need to improve.

We have used these results to create a multi-year roadmap to guide our efforts. Key elements of the roadmap include emphasizing and supporting safety leadership development at every level, focusing on reducing exposure to potential serious incidents before they occur, and training employees to observe and provide feedback to one another on safety.


We enhanced our governance structure in 2014 to create greater alignment in the way we develop and implement safety strategies—from our Chairman’s Safety Council to our grassroots teams. With this new structure in place, we are focused on setting clear direction, ensuring leaders are observing field work firsthand and hearing from employees, and improving our ability to quickly remove barriers to progress.

  • Chairman’s Safety Council: guides our safety strategy and assures continuous improvement in safety performance. The Council meets regularly to review performance and address gaps and barriers. In addition to the Chairman and CEO, members include our president, senior officers and leaders from the IBEW and ESC labor unions.
  • Line of Business Safety Councils: responsible for executing plans to reduce and eliminate exposure to possible safety incidents. The Councils are comprised of management, union and grassroots team members. These efforts are supported by grassroots safety teams comprised of frontline employees who share ideas, partner to come up with effective solutions and drive the company closer to our goal of zero injuries.
  • Enterprise Safety Working Team: responsible for developing or reviewing business cases for enterprise-wide plans to reduce and eliminate exposure to incidents. Comprised of representatives from the lines of business and safety organization, this team reviews, develops and provides recommendations for initiatives to ensure that we are providing proactive and consistent enterprise solutions to safety challenges and eliminating incidents.

We also consolidated our Safety and Environmental teams into one Safety, Health and Environment organization. Combining these two critical functions provides opportunities to leverage resources and improve overall support to our lines of business.

Together with our continued benchmarking to evaluate and improve the effectiveness of our safety programs, all of these steps are helping to improve our safety culture and reduce serious employee and public safety incidents.

Our Sustainability Journey





Economic Vitality