Each day of the year, our employees bring a customer focus to their work, whether they are maintaining and improving our gas and electric infrastructure or interacting with a customer at a local office. We are working on many fronts to build and sustain the workforce PG&E will need to thrive in the long-term—one that embraces a safety-first culture, adopts new skills training and strengthens connections with our communities, both today and into the future.


  • Rolled out a new medical plan to all employees, integrating more incentives for wellness opportunities and focusing on quality preventive care.
  • Strengthened our focus on career development to help employees grow in their current roles and advance over the long term.
  • Volunteered nearly 48,000 hours building homes and playgrounds, cleaning beaches and state parks, and mentoring students.
  • Raised more than $6.5 million through our annual employee giving campaign—exceeding our goal and setting a new record for PG&E.
  • Engaged more than 4,300 employees, or about 20 percent of our workforce, in Employee Resource Groups that drive an inclusive culture within PG&E and serve our communities.
  • Launched our first Month of Service, when employees and retirees volunteered at more than 180 PG&E-sponsored events across our service area.

Key Sustainability Indicators

Reduction in full-time employees unavailable for work for health reasons
47,855 hours
Number of employee volunteer hours
Review the full list of indicators »

Our Materiality Matrix

Issues covered in this section

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Our Sustainability Journey





Economic Vitality