PG&E Overview

16 million
Number of Californians we serve every day

PG&E Corporation is an energy-based holding company whose primary operating subsidiary is Pacific Gas and Electric Company, an investor-owned public utility that delivers some of the nation’s cleanest energy. Throughout this report, when we refer to “PG&E,” we are discussing all of PG&E Corporation and its subsidiaries, including Pacific Gas and Electric Company.

Headquarters Location
San Francisco, California
Service Area
70,000 square miles in Northern and Central California
Service Area Population
Nearly 16 million people
Customer Accounts
5.3 million electric distribution accounts:
  • 4.6 million residential
  • 0.7 million commercial, industrial and other
4.4 million natural gas distribution accounts:
  • 4.2 million residential
  • 0.2 million commercial and industrial
21,166 regular employees (as of December 31, 2013)
Approximately 13,150 employees are covered by collective bargaining agreements with three labor unions:
  • International Brotherhood of Electrical Workers (IBEW), Local 1245, AFL-CIO
  • Engineers and Scientists of California/International Federation of Professional and Technical Engineers (ESC/IFPTE), Local 20, AFL-CIO and CLC
  • Service Employees International Union (SEIU), Local 24/7
  • 7,677 MW of owned hydroelectric, nuclear, natural gas, solar and fuel cell generation
  • Approximately 159,115 circuit miles of electric transmission and distribution lines
  • Approximately 49,200 miles of natural gas transmission and distribution pipelines
Net Operating Capacity of Owned Generation Facilities1
Facility Net Operating Capacity (MW)
Fossil Fuel-Fired Plants
Colusa Generating Station2 657
Gateway Generating Station2 580
Humboldt Bay Generating Station2 163
Fuel Cell Facilities 3
Other Plants
Diablo Canyon Power Plant3 2,240
Hydroelectric Facilities 3,882
Solar Photovoltaic Facilities 152
Total 7,677
  • 1 As of December 31, 2013
  • 2 Natural gas power plant
  • 3 Nuclear power plant
General Utility Production Statistics
  2011 2012 2013
Total Electricity Generated (GWh net)1 35,353 31,671 31,547
Fossil Fuel-Fired Plants (GWh net) 5,105 6,309 6,109
Colusa Generating Station (GWh net) 1,981 2,697 2,536
Gateway Generating Station (GWh net) 2,648 3,172 3,182
Humboldt Bay Generating Station (GWh net) 469 417 373
Fuel Cell Facilities2 7 23 18
Other Plants (GWh net)
Diablo Canyon Power Plant (GWh net) 18,566 17,728 18,041
Hydroelectric Facilities (GWh net) 11,654 7,469 7,119
Solar Photovoltaic Facilities (GWh net) 28 166 279
Electricity Purchased (GWh) 36,762 48,978 49,837
Other Electric Supplies (GWh)3 2,748 1,238 177
Retail Electricity Sales (GWh)4 74,864 76,205 75,705
  • 1 Net of electricity used to operate plants.
  • 2 Became operational in September 2011.
  • 3 Represents energy purchased by the California Department of Water Resources (DWR) from various energy suppliers for the benefit of the Utility’s customers. The DWR remains legally and financially responsible for its power purchase contracts. The Utility acts as a billing and collection agent for the DWR to enable the DWR to pay for its energy purchases
  • 4 Excludes sales to direct access and community choice customers, and sales to railroads and railways.
Natural Gas Throughput
  2011 2012 2013
Total Natural Gas Throughput (million cubic feet or MMcf)1 804,255 944,575 951,601
1 Includes interdepartmental natural gas sales for the purpose of electric generation but excludes other interdepartmental natural gas sales.

Financial Performance

The financial information below is derived from PG&E Corporation’s Consolidated Financial Statements, which include the accounts of PG&E Corporation, the Utility and other wholly owned and controlled subsidiaries.

Financial Highlights—PG&E Corporation
(unaudited, in millions, except share and per share amounts)
  2012 2013
Operating Revenues $15,040 $15,598
Income Available for Common Shareholders
Earnings from operations1 1,367 1,210
Items impacting comparability2 (551) (396)
Reported Consolidated Income Available for Common Shareholders 816 814
Income Per Common Share, Diluted
Earnings from operations1 3.22 2.72
Items impacting comparability2 (1.30) (0.89)
Reported Consolidated Net Earnings Per Common Share, Diluted 1.92 1.83
Dividends Declared Per Common Share 1.82 1.82
Total Assets at December 31, $52,449 $55,605
Number of Common Shares Outstanding at December 31, 431,436,673 456,670,424
  • 1 “Earnings from operations’’ is not calculated in accordance with GAAP and excludes items impacting comparability as described in Note (2) below.
  • 2 “Items impacting comparability’’ are those items that management believes do not reflect the normal course of operations. PG&E Corporation’s earnings from operations for 2013 and 2012 exclude net costs of $645 million and $812 million, pre-tax, that the Utility incurred in connection with natural gas matters that are not recoverable through rates, as shown in the table below. These amounts included pipeline-related expenses to validate safe operating pressures and perform other activities in accordance with the Utility’s Pipeline Safety Enhancement Plan (PSEP), and costs to identify and remove encroachments from the Utility’s transmission pipeline rights-of-way and perform other gas-related work. Costs incurred also included charges for disallowed PSEP capital expenditures, fines related to natural gas enforcement matters, and increases in the accrual for third-party claims arising from the San Bruno accident on September 9, 2010, which were partially offset by insurance recoveries. Costs for 2012 also included a contribution to the City of San Bruno to support the community’s recovery efforts after the accident.
(pre-tax) 2012 2013
Pipeline-related expenses $477 $387
Disallowed capital expenditures $353 $196
Accrued penalties $17 $22
Third-party claims $80 $110
Insurance recoveries ($185) ($70)
Contribution to City of San Bruno $70
Natural gas matters $812 $645

PG&E Corporation’s earnings from operations for 2013 and 2012 also exclude $7 million and $106 million, pre-tax, for environmental remediation costs associated with the Utility’s natural gas compressor station site located near Hinkley, California. (For more information, see PG&E Corporation’s and Pacific Gas and Electric Company’s Annual Report on Form 10-K for the year ended December 31, 2013 that has been filed with the Securities and Exchange Commission.)

Safety Performance

At PG&E, nothing is more important than public and workforce safety. More than ever, we are working to create a culture in which safety is our highest value, every employee feels encouraged to openly raise and address safety issues, and no one gets hurt.

Among many highlights, we have:

  • Enhanced our governance structure to create greater alignment in the way we develop and implement safety strategies—from our Chairman’s Safety Council to our grassroots teams.
  • Completed a comprehensive assessment of PG&E’s safety culture, which we have used to create a multi-year roadmap to guide our efforts.
  • Created a publicly available dashboard of public safety metrics across all three of our operating lines of business.
  • Conducted mandatory Safety Leadership Workshops—attended by more than 5,000 employees—to align our leaders around PG&E’s safety strategy and equip them with the tools they need to support their teams in building a safety-first climate.
  • Continued to make safety performance the single largest driver for annual at-risk performance-based pay.
  • Hosted more than 600 training workshops for first responders to better prepare firefighters, police, public works officials and other authorities to respond to emergencies involving electricity and natural gas.
  • Donated $2.5 million to the American Red Cross’ Ready Neighborhoods program, which is improving disaster readiness for underserved communities.
  • Established a formal contractor safety program that sets clear requirements and expectations for contractors working with PG&E.
  • Staffed more than 1,150 interactive electric and gas safety demonstrations for students, youth groups, contractors, emergency personnel and customers throughout our service area.
Metric 2013 Target Meets Target 2013 Result 2014 Target
Public Safety
Leak Repair Performance1
(number at year-end)
1,000 or fewer 151 500 or fewer
Gas Emergency Response2
22 21.3 21
Transmission & Distribution Wires Down3
(percent reduction from prior year)
3% 21.4% 20%
Electric Emergency Response4
(percentage within 60 minutes)
88.3% 92.2% 93.6%
Workplace Safety
Lost Workday Case Rate5 0.240 0.326 0.271
Serious Preventable Motor Vehicle Incident Rate6 0.28 0.38 0.22
  • 1 Number of grade 2 and 2+ leaks open at year-end. Grade 2 and 2+ leaks are minor and non-hazardous.
  • 2 Average response time that a Gas Service Representative or a qualified first responder takes to respond to the site of an immediate response gas emergency order.
  • 3 Number of instances where an electric transmission or primary distribution conductor is broken and falls from its intended position to rest on the ground or a foreign object (e.g., trees, vehicles, fences or other structures).
  • 4 Percentage of time PG&E personnel respond (are on-site) within 60 minutes after receiving a 911 electric-related call, with on-site defined as arriving at the premises where the 911 agency personnel are standing by.
  • 5 Number of Lost Workday cases incurred per 200,000 hours worked. A Lost Workday case is a current year OSHA Recordable incident that has resulted in at least one lost workday.
  • 6 Measures only those incidents considered to be serious, rather than all incidents that were otherwise preventable.
Based in San Francisco, PG&E delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California.

Our Sustainability Journey





Economic Vitality