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Message from the Chairman and CEO

To Our Stakeholders:

PG&E’s sustainability commitment recognizes that our stakeholders measure our value as a company in terms that go far beyond the core electric and gas services we provide. They also look to us to be a force for progress and innovation, economic development and growth, community investment and vitality, and environmental quality.

The theme of our report this year—progress through performance—reflects our understanding that no matter how strong our commitment to sustainability, success in this journey ultimately hinges on results.

We embrace these opportunities, and we strive to do business in a way that fulfills and balances the priorities of all of the diverse stakeholders our company touches, from customers and communities to employees, investors and business partners. In the long run, we know that our future ability to thrive and grow as a company depends on our stakeholders sharing in those successes and opportunities.

More than ever, this broad, long-term view of what it means to be successful is driving our actions today.

We also know that, while a focus on sustainability is important to all companies, it’s particularly vital at PG&E. As we work to rebuild the trust and confidence lost as a result of the San Bruno pipeline accident three years ago, a sharp focus on sustainability is one of the clearest ways we can demonstrate the progress we have made since that tragedy.

Today, this focus has become integral to who we are and how we operate. Across the business, we are employing rigorous benchmarking, continuous improvement and integrated planning strategies to drive gains in areas from workforce and public safety to reliability, efficiency and cost. We are investing in technology and innovation to be more responsive to customers and provide even cleaner energy. We are deepening our engagement with our communities and working to create economic opportunity. And we are actively building a next generation workforce to carry the company forward.

The theme of our report this year—progress through performance—reflects our understanding that no matter how strong our commitment to sustainability, success in this journey ultimately hinges on results.

Although we have substantial work ahead, we are proud of the many accomplishments highlighted in the stories and the metrics shared here. We are also confident that PG&E is moving firmly in the right direction to continue building on this progress and becoming a stronger, more sustainable company.

Just recently, we were pleased to receive news that PG&E was again selected for the Dow Jones Sustainability North America Index, a leading independent benchmark of overall sustainability performance. This is the sixth consecutive year in which the company earned this distinction, one of only seven U.S. energy utilities chosen for the list.

As always, as you read this year’s report, we invite—in fact, we encourage—you to share your feedback. We work to make open dialogue a fundamental part of our company’s culture, both within our organization and with stakeholders. Your thoughts are welcome and valued.

On behalf of our more than 20,000 men and women, thank you for your ongoing engagement and your interest in PG&E.

Sincerely,

Tony Earley
Chairman of the Board, CEO and President
PG&E Corporation