Global Reporting Initiative

PG&E is committed to continuous improvement when it comes to how we report our impacts and sustainable business strategies, and we use the Global Reporting Initiative (GRI) as an important guide and reference point. The table below shows how this report aligns with GRI’s Sustainability Reporting Guidelines version 3.1, including the Electric Utility Sector Supplement, and meets GRI’s Application Level of B (self-declared). While we are working toward meeting the GRI reporting protocols, for several indicators below, we currently only partially meet the recommended standard.

Indicator Description Report Selection(s)
Strategy and Analysis
1.1 Statement from the most senior decision-maker Message from the Chairman and CEO
1.2 Description of key impacts, risks, and opportunities Our Journey; Our Approach; Key Sustainability Indicators
Organizational Profile
2.1 Name of the organization Cover
2.2 Primary brands, products, and/or services PG&E Overview
2.3 Operational structure of the organization PG&E Overview
2.4 Location of organization’s headquarters PG&E Overview
2.5 Countries in which the company has operations PG&E Overview
2.6 Nature of ownership and legal form PG&E Overview
2.7 Markets served PG&E Overview
2.8 Scale of the reporting organization PG&E Overview
2.10 Awards received in the reporting period Recognition
EU1 Installed capacity (MW) PG&E Overview
EU2 Net energy output (GWh) PG&E Overview
EU3 Number of residential, industrial, institutional, and commercial customer accounts PG&E Overview
EU4 Length of transmission and distribution lines PG&E Overview
Report Parameters
3.1 Reporting period Cover; Report Parameters
3.2 Date of most recent previous report Our Approach; Report Parameters
3.3 Reporting cycle Our Approach; Report Parameters
3.4 Contact point for questions regarding the report Feedback; Report Parameters
3.5 Process for defining report content Our Approach; Report Parameters
3.6 Boundary for the report Our Approach; Report Parameters
3.7 Specific limitations on the scope or boundary of the report Report Parameters
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities Report Parameters
3.9 Data measurement techniques and the bases of calculations Report Parameters
3.10 Explanation of the effect of any re-statements of information provided in earlier reports Report Parameters
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report Report Parameters
3.12 Table identifying the location of the Standard Disclosures in the report GRI Index
3.13 Policy and current practice with regard to seeking external assurance for the report Report Parameters
Governance, Commitments, and Engagement
4.1 Governance structure of the organization 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 11
4.2 Indicate whether the Chair of the highest governance body is an executive officer 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 11
4.3 Number of members of the highest governance body that are independent and/or non-executive members Corporate Governance, 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 12
4.4 Mechanisms for shareholders and employees to provide recommendations to the highest governance body. 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 77
4.5 Linkage between compensation and the organization’s performance Our Approach
4.6 Processes for the highest governance body to ensure conflicts of interest are avoided 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 12-13
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body. 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 17
4.8 Corporate mission and values, codes of conduct and principles Our Journey; Risk and Compliance Management
4.9 Board-level processes for identifying and managing risks and opportunities Our Approach; Corporate Governance; Risk and Compliance Management
4.10 Processes for evaluating the highest governance body's own performance. PG&E Corporation Corporate Governance Guidelines, pg. 2-3
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization PG&E’s approach to risk management is discussed in Risk and Compliance Management
4.12 Externally developed economic, environmental, and social charters Engaging Stakeholders
4.13 Memberships in associations Political Engagement; Corporate Governance; Addressing Climate Change
4.14 Stakeholder groups engaged by the organization Engaging Stakeholders
4.15 Identification and selection of stakeholders Engaging Stakeholders
4.16 Approaches to stakeholder engagement Our Approach; Engaging Stakeholders
4.17 Key topics and concerns raised through stakeholder engagement Our Approach; Engaging Stakeholders
EC1 Direct economic value generated and distributed PG&E Overview; Community Investments; Investing in Our Operations and Creating Jobs Locally
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change Addressing Climate Change
EC3 Coverage of the organization’s defined benefit plan obligations PG&E Corporation and Pacific Gas and Electric Company 2012 Annual Report, pg. 95
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit Community Investments; Investing in Our Operations and Creating Jobs Locally
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts Investing in Our Operations and Creating Jobs Locally; Nuclear Operations
EU6 Management approach to ensure short- and long-term electricity availability and reliability Electric Operations; Planning for California's Clean Energy Future
EU7 Demand-side management programs Customer Energy Efficiency; Demand Response
EU8 Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development Electric Operations
EU9 Provisions for decommissioning of nuclear power sites Nuclear Operations
EU10 Planned capacity against projected electricity demand over the long term Planning for California’s Clean Energy Future
EN3 Direct energy consumption by primary energy source PG&E Overview; Planning for California’s Clean Energy Future
EN4 Indirect energy consumption by primary source PG&E Overview; Planning for California’s Clean Energy Future
EN5 Energy saved due to conservation and efficiency improvements Customer Energy Efficiency; Buildings and Facilities
EN6 Initiatives to provide energy-efficient or renewable-energy-based products and services, and reductions in energy requirements as a result of these initiatives Improving the Customer Experience; Engaging Customers Through New Technologies; Customer Energy Efficiency; Demand Response; Solar and Distributed Generation; Renewable Energy; Planning for California’s Clean Energy Future
EN7 Initiatives to reduce indirect energy consumption Customer Energy Efficiency; Solar and Distributed Generation; Supplier Sustainability
EN8 Total water withdrawal by source Water Conservation and Management
EN9 Water sources significantly affected by withdrawal of water Hydro Operations
EN12 Description of significant impacts of activities, products, and services on biodiversity Natural Resource Stewardship
EN13 Habitats protected or restored Natural Resource Stewardship
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity Natural Resource Stewardship
EN16 Total direct and indirect greenhouse gas emissions by weight Addressing Climate Change
EN17 Other relevant indirect greenhouse gas emissions by weight Addressing Climate Change
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Addressing Climate Change
EN20 NOX, SOX, and other significant air emissions by type and weight Buildings and Facilities; Greening Our Fleet
EN21 Total water discharge by quality and destination Water Conservation and Management
EN22 Total weight of waste by type and disposal method Buildings and Facilities
EN23 Total number and volume of significant spills Compliance
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation Hydro Operations; Conventional Power Sources; Nuclear Operations; Renewable Energy; Natural Resource Stewardship
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Compliance
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce Greening Our Fleet
Labor Practices and Decent Work
LA1 Total workforce by employment type, employment contract, and region PG&E Overview
LA4 Percentage of employees covered by collective bargaining agreements Working with Our Unions
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region Workplace Safety
LA11 Programs for skills management and lifelong learning Career Development and Learning
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. 2013 PG&E Corporation and Pacific Gas and Electric Company Joint Proxy Statement, pg. 3; Diversity and Inclusion
EU14 Programs and processes to ensure the availability of a skilled workforce Career Development and Learning; Building Career Pathways
EU16 Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors Workplace Safety
Human Rights
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor PG&E does not conduct business outside the United States, and therefore has limited risk related to child labor issues. PG&E’s Contractor, Consultant and Supplier Code of Conduct prohibits child labor.
SO5 Public policy positions and participation in public policy development and lobbying Corporate Governance; PG&E Corporation Political Engagement Policy
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country Corporate Governance
SO8 Monetary value of significant fines for noncompliance with laws and regulations PG&E Overview
EU19 Stakeholder participation in the decision making process related to energy planning and infrastructure development Engaging Stakeholders
EU21 Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans Workplace Safety; Public Safety
Product Responsibility
PR5 Practices related to customer satisfaction Improving the Customer Experience
EU23 Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services Focusing on Our Customers
EU24 Practices to address language-, cultural-, low-literacy- and disability-related barriers to accessing and safely using electricity and customer support services Public Safety; Improving the Customer Experience
EU28 Power Outage Frequency Electric Operations
EU29 Average power outage duration Electric Operations

Cautionary Language Regarding Forward-Looking Statements

This Corporate Responsibility and Sustainability Report and the Messages from the Chairman and Chief Sustainability Officer contain forward-looking statements that are based on current expectations and various assumptions that management believes are reasonable.

These statements and assumptions are necessarily subject to various risks and uncertainties, the realization or resolution of which may be outside of management’s control. Actual results could differ materially from those expressed or implied in the forward-looking statements. For a discussion of some of the factors that could cause actual results to differ materially please see our reports filed with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the year ended December 31, 2012 and the information incorporated in such report (the “2012 Annual Report”).