Customers & Communities

Watch a video about how we are increasing coordination with local first responders across our service area.

Every day, PG&E provides energy across 70,000-square-miles of California. Our highest priority as we do so is the safety of our customers and the communities where they live and work. Our presence is fundamentally local, touching hometowns across the region by investing in jobs and energy infrastructure, helping homes and businesses save energy and collaborating with local community organizations through charitable grants and employee volunteers. Our work includes an enhanced engagement with local first responders, bringing an added degree of collaboration and emergency preparedness for both PG&E and these stakeholders. It also encompasses our long-standing support for underserved communities.

Our unwavering commitment to the city of San Bruno and its residents remains steadfast two years after the tragic pipeline accident there. PG&E continues to work with neighbors and city leaders to help restore and rebuild the community. Lessons learned from the accident have profoundly impacted PG&E, driving a complete review of our business and many ongoing changes ranging from our day-to-day practices to our overall culture. Our employees are working hard every day to build the nation's safest gas and electric system and to make sure a tragedy like that one never happens again.