Measuring Sustainability

In 2009, PG&E took several important steps toward more fully integrating sustainability into our business, both from a governance and strategic perspective. We created a new position, Chief Sustainability Officer, which reports to the Chairman and CEO of PG&E Corporation. The Chief Sustainability Officer is responsible for developing and coordinating the company’s sustainability strategy and initiatives and overseeing PG&E’s sustainability reporting and measurement programs.

For the first time, we also set a specific target—December 31, 2014—for realizing our vision of becoming the leading utility in the United States. Our vision is premised on achieving four goals, namely delighted customers, energized employees, rewarded shareholders and environmental leadership. Taken together, these four goals comprise PG&E’s integrated approach to sustainability, and the company has established specific metrics to determine how we are performing across these various dimensions.

The chart below includes the five-year targets associated with our goals, as well as selected initiatives.

Going forward, we will be reporting on our progress toward meeting these goals, and we will continuously assess the programs and initiatives that underpin them and make adjustments, as needed, along our sustainability journey.

Measuring Sustainability 2010 – 2014