Global Reporting Initiative

PG&E is committed to continuous improvement when it comes to how we report our impacts and sustainable business strategies. The table below shows how this report aligns with the Global Reporting Initiative (GRI) Performance Indicators, including the Electric Utility Sector Supplement, which we use as an important guide and reference point. While we are working toward meeting the GRI reporting protocols, for several indicators below, we currently only partially meet the recommended standard.

Indicator	Description	Report Section(s)
Strategy and Analysis
1.1	Statement by the CEO	Letter from the Chairman and CEO
1.2	Description of key impacts, risks, and opportunities	Industry-Wide Challenges; Enterprise Risk Management
Organizational Profile
2.1	Name of the organization	Cover
2.2	Primary brands, products, and/or services	Company Overview
2.4	Location of organization’s headquarters	Company Overview
2.5	Countries in which the company has operations	Company Overview
2.6	Nature of ownership and legal form	Company Overview
2.7	Markets served	Company Overview
2.8	Scale of the reporting organization	Company Overview
2.10	Awards received in the reporting period	Recognition for Diversity and Inclusion; Volunteer Program and Community Awards; 2009 Environmental Awards
EU1	Installed capacity (MW)	Company Overview
EU3	Number of residential, industrial, institutional, and commercial customer accounts	Company Overview
EU4	Length of transmission and distribution lines by voltage	Company Overview
Report Parameters
3.1	Reporting period	About the Report
3.2	Date of most recent previous report	About the Report
3.3	Reporting cycle	About the Report
3.4	Contact point for questions regarding the report	About the Report
3.5	Process for defining report content	About the Report
3.6	Boundary for the report	About the Report
3.12	Table identifying the location of the Standard Disclosures in the report	Global Reporting Initiative Linkages
Governance, Commitments, and Engagement
4.1	Governance structure of the organization	Corporate Governance
4.2	Indicate whether the Chair of the highest governance body is an executive officer	Letter from the Chairman and CEO
4.3	Number of members of the highest governance body that are independent and/or non-executive members	Corporate Governance
4.5	Linkage between compensation and the organization’s performance	Our Environment: Key Sustainability Indicators
4.8	Corporate mission and values	How Sustainability Makes Us a Better Company
4.12	Externally developed economic, environmental, and social charters	Corporate Governance
4.14	Stakeholder groups engaged by the organization	Letter from the Chairman and CEO; Engaging Stakeholders
4.15	Identification and selection of stakeholders	Engaging Stakeholders
4.16	Approaches to stakeholder engagement	Engaging Stakeholders
4.17	Key topics and concerns raised through stakeholder engagement	Engaging Stakeholders
Economic
EC1	Direct economic value generated and distributed	Company Overview; Corporate Philanthropy
EC2	Financial implications and other risks and opportunities for the organization’s activities due to climate change	Partnering in the Fight Against Climate Change
EC6	Policy, practices, and proportion of spending on locally-based suppliers	Supplier Diversity
EC7	Procedures for local hiring at locations of significant operation	Keeping Our Promise to the Community
EU6	Management approach to ensure short- and long-term electricity availability and reliability	Delivering Reliable Energy to Our Customers
EU7	Demand-side management programs	Customer Energy Efficiency; Demand Response
EU8	Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development.	Delivering Reliable Energy to Our Customers
EU9	Provisions for decommissioning of nuclear power sites	Providing Nuclear Power Safely and Responsibly
Environmental
EN3	Direct energy consumption by primary energy source	General Utility Production Statistics; 2009 Electric Power Mix; Innovative Transportation Solutions and Technologies
EN4	Indirect energy consumption by primary source	General Utility Production Statistics; 2009 Electric Power Mix; Our Buildings and Facilities
EN5	Energy saved due to conservation and efficiency improvements	Customer Energy Efficiency; Demand Response; Our Buildings and Facilities
EN6	Initiatives to provide energy-efficient or renewable-energy-based products and services, and reductions in energy requirements as a result of these initiatives	Planning for California’s Clean Energy Future; Customer Energy Efficiency; Demand Response; Advancing Solar Energy Solutions for Our Customers; Investing in Renewable Energy Resources; PG&E Joins Forces to Drive Efficiency in Electronic Products
EN8	Total water withdrawal by source	Water Conservation and Management
EN12	Description of significant impacts of activities, products, and services on biodiversity	Demonstrating Environmental Stewardship
EN13	Habitats protected or restored	Demonstrating Environmental Stewardship
EN14	Strategies, current actions, and future plans for managing impacts on biodiversity	Demonstrating Environmental Stewardship
EN16	Total direct and indirect greenhouse gas emissions by weight	Partnering in the Fight Against Climate Change
EN17	Other relevant indirect greenhouse gas emissions by weight	Partnering in the Fight Against Climate Change
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved	Partnering in the Fight Against Climate Change
EN20	NO_x, SO_x, and other significant air emissions by type and weight	Innovative Transportation Solutions and Technologies; Leveraging Cleaner Conventional Sources
EN21	Total water discharge by quality and destination	Water Conservation and Management
EN22	Total weight of waste by type and disposal method	Our Buildings and Facilities
EN23	Total number and volume of significant spills	Operational Performance
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation	Managing Our Hydro Operations; Demonstrating Environmental Stewardship
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations	Operational Performance
EN29	Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce	Partnering in the Fight Against Climate Change; Innovative Transportation Solutions and Technologies
Labor Practices and Decent Work
LA1	Total workforce by employment type, employment contract, and region	Company Overview
LA4	Percentage of employees covered by collective bargaining agreements	Working with Our Unions
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region	Raising the Bar on Safety
LA11	Programs for skills management and lifelong learning	Workforce Development and Learning
LA13	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity	Diversity and Inclusion
EU14	Programs and processes to ensure the availability of a skilled workforce	Workforce Development and Learning
EU16	Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors	Raising the Bar on Safety
Society
SO1	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting	Environmental Justice
SO6	Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country	Corporate Governance
EU19	Stakeholder participation in the decision making process related to energy planning and infrastructure development	Engaging Stakeholders
EU21	Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans	Raising the Bar on Safety
EU23	Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services	Helping Customers in Need
EU24	Practices to address language-, cultural-, low-literacy- and disability-related barriers to accessing and safely using electricity and customer support services	Raising the Bar on Safety; Helping Customers in Need
Product Responsibility
EU28	Power outage frequency	Delivering Reliable Energy to Our Customers
EU29	Average power outage duration	Delivering Reliable Energy to Our Customers