About the Report

Publishing this annual report allows us to share with our stakeholders the steps we are taking to meet our long-standing commitment to the environment, our employees and the many diverse customers and communities we serve. By showing our progress against a wide range of targets, the report shares where we are doing well, as well as where we are redoubling efforts to elevate our performance.

PG&E began producing an environmental report in the 1990s, and broadened the scope to a Corporate Responsibility Report for calendar year 2003. With the issuance of this report, PG&E is entering a new chapter in our sustainability journey—and has changed the title of the report to the Corporate Responsibility and Sustainability Report to reflect PG&E’s increased emphasis on sustainability.


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Defining Key Issuesmore...

In developing and writing this report, PG&E engaged with Ceres and an independent group of individuals representing a range of constituencies that have expertise in environmental, social, labor and governance issues.

In reviewing plans for this report, the Ceres stakeholder team considered whether the company adequately reported on its sustainability performance and key impacts, including goals, targets, systems, data and initiatives. Through this review process, the team provided extensive feedback to PG&E on our report, encouraging more discussion of our challenges, as well as specific issues such as impacts related to the economic downturn, global climate change and regional water scarcity. This important feedback informed the preparation of the final version of this report.

We also engaged a wide network of employees at many different levels to identify and provide substantive input and feedback on the key issues. Our thinking was also informed by the key accomplishments and challenges addressed at an annual meeting of PG&E’s leadership team, issues identified in the company’s 2009 Annual Report to Shareholders and dialogue within the Public Policy Committee of the PG&E Corporation Board of Directors.

How to Provide Feedback and Learn More more...

Stakeholders can contact us to solicit additional information and offer comments and suggestions on this and future reports.

Stakeholders can also visit for tips to improve the energy efficiency of their homes and businesses and reduce their carbon footprint, including participating in our ClimateSmart program.

The complete report was distributed to all PG&E employees, as well as key stakeholders such as investors, public officials, non-profit leaders, interested companies and customers. A summary version is also available as a complementary resource.

Cautionary Language Regarding Forward-Looking Statements more...

This Corporate Responsibility and Sustainability Report and the Letter from the Chairman contain forward-looking statements that are based on current expectations and various assumptions that management believes are reasonable. These statements and assumptions are necessarily subject to various risks and uncertainties, the realization or resolution of which may be outside of management’s control. Actual results could differ materially from those expressed or implied in the forward-looking statements. Please see our reports filed with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the year ended December 31, 2009, for a discussion of some of the factors that could cause actual results to differ materially.