Our Business
Left to right: Heine Roikjer, Ann Denison and Alex Chaney

If energy is the lifeblood of our economic growth and productivity, the infrastructure built and operated by our nation's utilities is its backbone. On the horizon today, we see historic changes coming in the way energy is produced and delivered. PG&E is at the forefront of the thinking and the early steps to usher in a new energy economy. We are making investments with our eye on the emergence of a smarter grid that is more responsive to customers and more capable of facilitating new, more sustainable energy solutions—from increased efficiency to better integration of renewable energy and enhanced demand management approaches. At the same time, we believe more than ever that fundamental operational excellence and focus on customer service will always be the bedrock for our success, and we are making changes to ensure we can fulfill this critical expectation.

Photo: Robert Houser