Global Reporting Initiative

PG&E is committed to continuous improvement when it comes to how we report our impacts and sustainable business strategies. The table below shows how this report aligns with the Global Reporting Initiative (GRI) Performance Indicators, including the Electric Utility Sector Supplement, which we use as an important guide and reference point. While we are working toward meeting the GRI reporting protocols, for several indicators below, we currently only partially meet the recommended standard.

Indicator Description Report Section(s)
Strategy and Analysis
1.1 Statement from senior decision-maker Message from the President
1.2 Description of key impacts, risks, and opportunities Risk Management at PG&E
Organizational Profile
2.1 Name of the organization Cover
2.2 Primary brands, products, and/or services Company Overview
2.3 Organizational structure of the organization Company Overview
2.4 Location of organization’s headquarters Company Overview
2.5 Countries in which the company has operations Company Overview
2.6 Nature of ownership and legal form Company Overview
2.7 Markets served Company Overview
2.8 Scale of the reporting organization Company Overview
2.10 Awards received in the reporting period Recognition for Diversity and Inclusion; Volunteer Program and Community Awards;
2010 Environmental Awards
EU1 Installed capacity (MW) Company Overview
EU3 Number of residential, industrial, institutional, and commercial customer accounts Company Overview
EU4 Length of transmission and distribution lines Company Overview
Report Parameters
3.1 Reporting period About the Report
3.2 Date of most recent previous report About the Report
3.3 Reporting cycle About the Report
3.4 Contact point for questions regarding the report About the Report
3.5 Process for defining report content About the Report
3.6 Boundary for the report About the Report
3.12 Table identifying the location of the Standard Disclosures in the report Global Reporting Initiative
Governance, Commitments, and Engagement
4.1 Governance structure of the organization Corporate Governance, Sustainability Governance and Integration
4.2 Indicate whether the Chair of the highest governance body is an executive officer Corporate Governance
4.3 Number of members of the highest governance body that are independent and/or non-executive members Corporate Governance
4.5 Linkage between compensation and the organization’s performance Sustainability Governance and Integration
4.8 Corporate mission and values The Challenges of 2010
4.9 Board-level processes for identifying and managing risks and opportunities Risk Management at PG&E; Sustainability Governance and Integration
4.12 Externally developed economic, environmental, and social charters Engaging Stakeholders
4.14 Stakeholder groups engaged by the organization Engaging Stakeholders
4.15 Identification and selection of stakeholders Engaging Stakeholders
4.16 Approaches to stakeholder engagement Engaging Stakeholders
4.17 Key topics and concerns raised through stakeholder engagement Engaging Stakeholders
Economic
EC1 Direct economic value generated and distributed Company Overview; Corporate Philanthropy
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change Partnering in the Fight Against Climate Change
EC6 Policy, practices, and proportion of spending on locally-based suppliers Supplier Diversity
EU6 Management approach to ensure short- and long-term electricity availability and reliability Increasing the Reliability of Our Electric Service
EU7 Demand-side management programs Customer Energy Solutions; Customer Energy Efficiency; Demand Response
EU8 Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development Increasing the Reliability of Our Electric Service
EU9 Provisions for decommissioning of nuclear power sites Providing Nuclear Power Safely and Responsibly
Environmental
EN3 Direct energy consumption by primary energy source General Utility Production Statistics; 2010 Electric Power Mix; Greening Our Fleet
EN4 Indirect energy consumption by primary source General Utility Production Statistics; 2010 Electric Power Mix; Reducing Our Building and Facility Footprint
EN5 Energy saved due to conservation and efficiency improvements Customer Energy Efficiency; Demand Response; Reducing Our Building and Facility Footprint
EN6 Initiatives to provide energy-efficient or renewable-energy-based products and services, and reductions in energy requirements as a result of these initiatives Planning for California’s Clean Energy Future; Customer Energy Efficiency; Demand Response; Solar and Other Distributed Generation; Investing in Renewable Energy Resources; Advancing Energy-Efficient Computers and Electronics
EN8 Total water withdrawal by source Water Conservation and Management
EN9 Water sources significantly affected by withdrawal of water Managing Our Hydro Operations
EN12 Description of significant impacts of activities, products, and services on biodiversity Minimizing Our Impacts to Natural Resources
EN13 Habitats protected or restored Minimizing Our Impacts to Natural Resources
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity Minimizing Our Impacts to Natural Resources
EN16 Total direct and indirect greenhouse gas emissions by weight Partnering in the Fight Against Climate Change
EN17 Other relevant indirect greenhouse gas emissions by weight Partnering in the Fight Against Climate Change
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Partnering in the Fight Against Climate Change
EN20 NOX, SOX, and other significant air emissions by type and weight Leveraging Cleaner Conventional Sources; Greening Our Fleet
EN21 Total water discharge by quality and destination Water Conservation and Management
EN22 Total weight of waste by type and disposal method Reducing Our Building and Facility Footprint
EN23 Total number and volume of significant spills Operational Performance
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation Managing Our Hydro Operations; Minimizing Our Impacts to Natural Resources
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Operational Performance
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce Partnering in the Fight Against Climate Change; Greening Our Fleet
Labor Practices and Decent Work
LA1 Total workforce by employment type, employment contract, and region Company Overview
LA4 Percentage of employees covered by collective bargaining agreements Working with Our Unions
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region Employee Safety
LA11 Programs for skills management and lifelong learning Workforce Development and Learning
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity Diversity and Inclusion
EU14 Programs and processes to ensure the availability of a skilled workforce Workforce Development and Learning
EU16 Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors Employee Safety
Society
SO5 Public policy positions and participation in public policy development and lobbying Engaging in Public Policy Matters
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country Corporate Governance
SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities Public Safety
EU19 Stakeholder participation in the decision making process related to energy planning and infrastructure development Engaging Stakeholders
EU21 Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans Employee Safety; Public Safety
EU23 Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services Helping Customers in Need
EU24 Practices to address language-, cultural-, low-literacy- and disability-related barriers to accessing and safely using electricity and customer support services Public Safety; Helping Customers in Need
Product Responsibility
EU25 Number of injuries and fatalities to the public involving company assets San Bruno Accident and PG&E’s Ongoing Response
EU28 Power outage frequency Increasing the Reliability of Our Electric Service
EU29 Average power outage duration Increasing the Reliability of Our Electric Service

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